AGE RESTRICTION

It is an offence to buy or attempt to buy alcohol if you are under the age of 18. It is also an offence for any person over the age of 18 to purchase alcohol on behalf of somebody who is under the age of 18. Please note that Mulkerns Wines (a website operated by MULKERNS EUROSPAR LTD) will not sell alcohol to any person who we believe to be under the age of 18. If our couriers have any suspicions regarding the age of the recipient on delivery, they will request some form of ID. If the person receiving the wine is unable to produce valid ID, unfortunately our couriers will be unable to leave the wine.

By placing an order on the www.mulkernswines.com website you are adhering to this requirement and confirming that you are 18 years of age.

CUSTOMER SUPPORT

Our customer support is available by email: info@mulkerns.com and by telephone on 028 3048 0010 (calls are charged at normal BT rates).

This service is available Monday to Friday 9am – 5.30pm. Outside of these hours we would advise you to send an email, which a member of our team will endeavour to reply to as soon as possible. Please do not hesitate to telephone us during these hours if you wish to discuss any part of your order, either before placing it, whilst awaiting delivery or once it has arrived.

PAYMENT

All prices are in GBP and are inclusive of Value Added Tax currently set at 20%.

All products offered are subject to availability and remain the property of Mulkerns Wines until payment is received in full.

We accept payments by Visa, Mastercard, Maestro & JCB. Credit cards are charged at time of placing order via this website.

We use the best encryption systems available to ensure your credit card details are secure; all credit & debit cards are authorised by WorldPay, an intermediate party who provide secure on-line payments and are approved with the majority of UK acquiring banks.

COOLING OFF PERIOD

Under the Distance Selling Regulations, you may cancel a distance contract to purchase a product or products from us at any time within 7 working days after the day you received the relevant product or products (subject to the limitations set out below).

In order to cancel a contract in this way, you must give to us written notice of cancellation. This can be done by email to info@mulkerns.com quoting your order reference number, full name and address.

If you cancel a contract on this basis, you must promptly return the products to us, in the same condition as you received them. Items must be returned in their original packaging and be in a re-saleable ‘as new’ condition. If these conditions are met, you will be refunded in full for the cost of the goods. However, we are unable to refund any initial outbound delivery charge you have paid, and you will be responsible for paying the cost of returning the product to us.

Please be mindful that until the product is safely returned to us it is your responsibility to ensure it remians in perfect condition. Returned items will be fully checked and photographed on return. Any items that are received by us in a damaged condition will not be eligible for return or refund and any such items will be returned to you.

VINTAGES

Due to the nature of the product being supplied, vintages may differ from those shown on this website. We will endeavour to keep these up to date and inform you of any differences between products ordered and those available.

OTHER INFORMATION

We make every effort to ensure that the information on this web site is accurate and current, however Mulkerns Wines reserves the right to change price and availability information without notice. In the unlikely event that we have run out of an item on your order, we will contact you to arrange a replacement. If we cannot contact you in time to meet our delivery goal, we reserve the right to effect suitable replacements anyway.

Mulkerns Wines does not disclose customer information to any third parties and acts under the guidance of the Data Protection Act.

Mulkerns Wines is PCI compliant.

All the forgoing provisions do not affect your statutory rights as a consumer.

We are a UK company and any dispute or claims that arise from using this website must be made and settled under British Law.

We accept no responsibility for any information provided by third party sites to which we have provided a link.

DELIVERY CHARGES

Orders will attract a delivery charge of £8 per case provided that goods are being delivered to a single recipient at a single delivery address in Ireland.

COMPANY DETAILS

51a Forkhill Road,
Cloughoge,
Newry,
County Down,
BT35 8QY

Telephone: 028 3048 0010

Email: info@mulkerns.com

Company Reg No: NI071630